Enhancing the Skills of Leaders and Employees in Ethiopia's Financial Industry

Flagship Training Products

Insurance Fundamentals

⭐ Featured

  • Principles and Practices of Insurance Operation
  • Basics of Insurance Business for Clients
  • Technical Insurance and Product Knowledge
  • Comprehensive Training for New Sales Agents

📚 Others

  • Insurance Brokerage Fundamentals
  • Fundamentals of Insurance Business (general)

Underwriting & Claims

⭐ Featured

  • Underwriting Guidelines and Pricing Models
  • Advanced Underwriting
  • Advanced Claims Management Strategies
  • Risk Assessment and Loss Adjustment

📚 Others

  • Liability Insurance
  • Fundamentals of Claim Inspections
  • Introduction to Third Party Recovery Management
  • Motor Insurance Pre and Post Risk Survey

Finance & Accounting

⭐ Featured

  • Insurance Accounting (NBE-ISD Focus)
  • Financial Planning and Analysis
  • IFRS 17 (Insurance Contracts)
  • Financial Management

📚 Others

  • Cash Planning and Management
  • Insurance Cash Handling and Financial Operations
  • Strategic Financial Management
  • IFRS 9, 15, and 16
  • Fundamentals of Insurance Auditing

Risk, Compliance & Legal

⭐ Featured

  • Enterprise Risk Management
  • Navigating Complexity in Insurance Law and Regulation
  • Regulatory and Compliance Management
  • Cybersecurity and Data Protection in Insurance

📚 Others

  • Advanced Topics in ADR and Insurance Litigation
  • Life Legal Principles and Practice

Sales, Marketing & Customer Experience

⭐ Featured

  • Insurance Marketing and Professional Selling Methods
  • Branding in Insurance
  • Customer Experience and Engagement
  • Advanced Selling Techniques in Insurance

📚 Others

  • Fundamentals of Insurance Marketing
  • Building Insurance Customer Service Culture
  • Managing Customer Expectations
  • Refreshment Course for Sales Agents

Leadership & Management

⭐ Featured

  • Insurance Leadership Mindset
  • Corporate Governance
  • Transformational Leadership
  • Strategic Decision Making

📚 Others

  • Performance Monitoring and Evaluation
  • Emotional Intelligence
  • Change Management
  • Project Management
  • Conflict Management for Leaders

Specialized Insurance Lines

⭐ Featured

  • Fundamentals of Motor Insurance
  • Property and Pecuniary Insurance
  • Construction and Engineering Insurance
  • Fundamentals of Marine Cargo Insurance

📚 Others

  • Advanced Motor Insurance
  • Agriculture (Weather Index) Insurance
  • Personal Accident and Health Insurance
  • Comprehensive Training on Long-Term Insurance
  • Life Insurance Underwriting
  • Non-Life Insurance Underwriting
  • Takaful Insurance
  • Suretyship and Bond Insurance

Soft Skills & Support Functions

⭐ Featured

  • Effective Communication in Insurance
  • Business Communication and Report Writing
  • Time and Stress Management
  • Fundamentals of HRM

📚 Others

  • Office Administration & Secretarial Skills
  • Facility Management
  • Insurance Data Management
  • Cashier & Secretarial Skills

Leadership & Management

⭐ Featured

  • Insurance Leadership Mindset
  • Corporate Governance
  • Transformational Leadership
  • Strategic Decision Making

📚 Others

  • Performance Monitoring and Evaluation
  • Emotional Intelligence
  • Change Management
  • Project Management
  • Conflict Management for Leaders